Studies have shown that 88% of people trust online reviews as much as personal recommendations. Writing a well-crafted response to cleanliness reviews might be a little challenging, but with specific strategies and etiquettes, you can handle this mammoth task with care: Hence, it is crucial to make sure that you do not miss the mark here!ĭespite being known for cleanliness, a property can still get negative hotel reviews regarding cleanliness from its guests. Instead, they might take to online reviews to express their dissatisfaction. Some guests might not even feel like expressing their cleanliness concerns outright. It centers around the perception of how the property is cleaned, how it smells, whether or not there is enforcement in terms of mask and gloves wearing or using sanitizers, etc. ‍ Not just this, but there is yet another issue that has emerged from the online reviews in addition to the overall cleanliness. Bad housekeeping service is sure to impact your overall reputation and is going to give rise to a lot of negative hotel reviews regarding cleanliness if you don’t address the issue at the earliest. ‍In the wake of COVID-19, guests have become all the more apprehensive and conscious regarding the overall cleanliness and hygiene, especially while planning a stay.

Hotel reviews